Protecting your privacy is very important to us because we are committed to valuing people – our supporters, workers and volunteers – as well as the children and communities we serve.
We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our websites to provide you with information about our company.
When you communicate with, or donate to our organisation, we will ask you to provide your name, e-mail address, mailing address, credit card number and expiration date, as well as certain other information. Using this information, we will send you communications that we believe are relevant to you, including newsletters and e-mails.
We automatically receive and collect certain types of information whenever you visit our website. For example, like many websites, we use “cookies” and Web beacons (described below) and obtain certain types of information when your Web browser accesses our websites. This information includes the Internet protocol (IP) address of your computer, your browser software and operating system, your web server, the date and time you access our site, session information (such as download errors and page response times), information about your viewing, searches and information about the referring URL and the URL clickstream to, through, and from our websites. We use this information to monitor the usage and performance of our website, to enhance our customers’ experiences and to determine aggregate information about our user base and usage patterns.
If we receive updated account information from third parties, we may revise your account for you so that we can efficiently communicate with you. For example, we may receive customer information from our third parties with which we operate co-branded businesses. In addition, we may acquire customer names, e-mail addresses and mailing addresses for select mailings from third parties.
We collect additional information that you choose to give us. For example, you provide information to us when you complete surveys or sign up for special programs or information dissemination, communicate with us by e-mail, phone or otherwise, provide reviews, or provide alternative delivery addresses.
We protect all of your information against unauthorized access or release. We share your personal and shipping information with third parties as follows:
- Agents – We may enter into agreements with other companies or individuals to perform functions on our behalf. These functions may include sending promotional e-mails on our behalf to such companies’ customers; serving advertisements on our behalf, analysing data; providing marketing assistance; processing credit card or debit card payments; and fulfilling and delivering orders. These companies and individuals have access only to information necessary to perform their functions. They are not allowed to use the information for any other purpose and are contractually obligated to maintain the confidentiality and security of the information. We may share non-personal, summary, or aggregate customer data with partners and other third parties.
- As You Direct – If you direct, we will release customer information to your authorized representative(s) or such other person as you may direct.
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Our website is not intended for users under the age of 18, and we do not knowingly collect or retain information in connection with the website from children under the age of 18.
Please note that all e-mail that originates from us will either display our phone number or logo (HTML e-mails only). In addition, our e-mails will contain our corporate address.
We may use or store your information overseas or use cloud service providers if any of our technical systems are located or need to process data overseas (for example, social media channels), but this does not change our commitment to safeguard your privacy. Like us, we expect our external service providers to also look after your information carefully.
Our websites may contain links to and from other sites operated and maintained by separate companies or that of our Partners. We have no responsibility for these linked websites and provide these links solely for the convenience and information of our visitors. The privacy policies of these sites may differ from our policy, so you should always review the privacy statement of each linked website you visit.
To unsubscribe from a particular list follow the instructions in each promotional e-mail message sent by Droplets in a Stream.
If you have questions about this policy, please contact us at firstname.lastname@example.org
Last updated: 27-07-2018